---- Windows ---- 

Important:

1. Close any windows explorer windows showing %programfiles%\qualys\qualysagent, %programfiles(x86)%\qualys\qualysagent or %programdata%\qualys\qualysagent.

2. Close any command prompts that are open to any of the above directories.

3. Do not run uninstall.exe by double clicking it in Explorer, this will not work.

 

Steps:

1. Open elevated command prompt(run as administrator).

2. Provide the Uninstall=True command line option to a neutral directory(not containing Qualys files) like this:

"%programfiles%\qualys\qualysagent\uninstall.exe" Uninstall=True

(The " " around the file path are required because the environment variable expands to contain spaces.)

3. To also delete agent registry entries, append 'Force=True' to the end of your command. 

 

---- Linux/Unix Agent (RPM) ----

Use this command:

"sudo rpm -e qualys-cloud-agent"  

 

---- Linux Agent (Debian) ----

Use this command:

"sudo dpkg --purge qualys-cloud-agent"

 

---- MacOS Agent ----

Use this command:

"sudo /Applications/QualysCloudAgent.app/Contents/MacOS/qagent_uninstall.sh"

 

Note: On MacOS High Sierra (10.13), launchd takes some time to remove the com.qualys.cloud-agent process, although the agent is already uninstalled.